Privacy notice Glow Pouch Co uses the details you provide in the contact form or at checkout, including your name, email, delivery address, order contents and order reference, to respond to enquiries, process and deliver orders, provide customer support, prevent fraud and keep accounting records. The legal bases are performance of a contract, legitimate interests in running and securing the shop, and legal obligations where applicable. Payment details are collected by Stripe through its hosted Checkout; Glow Pouch Co does not receive your full card number. Our website platform and Stripe process information to provide the site and payment service. We share delivery details with a carrier when dispatching an order. We do not sell customer data or use your order email for marketing without a separate choice. We keep order and accounting records for up to six years, unless a longer period is required for a dispute or legal obligation. General enquiries are usually deleted after 12 months if no order or ongoing issue arises. You may request access, correction or deletion of your data, object to some processing, or complain to the UK Information Commissioner's Office. Use the contact form for privacy requests. The trader's geographic address and direct contact email will be added before live checkout is enabled. Last updated: 28 September 2026.
Optional analytics and checkout reminders
If you allow analytics, we record an anonymous browser-session identifier, referrer domain, device size, visited page paths, click positions and scroll depth to understand how the shop is used. We exclude form values, payment fields and private account pages. You can change your choice using Analytics choices on the site.
If you ask for a checkout reminder, we save your email and selected products so we can send one reminder after you leave checkout. You can unsubscribe using its email link. Reminder consent is separate from newsletter consent.