Returns

Returns and cancellations For most online purchases you can cancel from the time you order until 14 days after receiving the goods, without giving a reason. Tell us through the contact form within that period, including your order reference. You then have 14 days to send the goods back. We will provide return instructions and a return address when you contact us. We refund the price paid and the standard outbound delivery charge (if one was charged). We may wait until we receive the goods or proof you sent them before refunding. Unless an item is faulty or incorrectly supplied, you are responsible for return postage and for any loss in value caused by handling beyond what is needed to inspect it. Sealed goods unsuitable for return for health protection or hygiene reasons may be excluded from the change-of-mind right if you break the seal after delivery. This does not affect your rights if goods are faulty, misdescribed or not as ordered. Contact us if anything is wrong and we will put it right under your statutory rights. Last updated: 28 September 2026.